What is Roona?
A calm skincare journal for iOS and Android. Build a routine, keep progress photos, track your products, and get AI skin readings that lead with what your skin is doing well.
Is it free? What's Roona Plus?
The full journal—routines, check-ins, streaks, progress photos, and your shelf—is free and works offline, and your first AI skin reading is free too. Roona Plus is an optional subscription that adds cloud backup across devices and the full AI suite (unlimited readings, trends, routine builder, shelf advisor, weekly reports). Its price is always shown in the app before you confirm.
How does the AI reading work, and is it medical?
When you choose to run a reading, Roona sends that photo to our AI provider and gives you a gentle, strengths-first read on your skin—no score, no diagnosis. It's informational and cosmetic only, not medical advice. Always patch-test new products and see a professional for any real concern. Full note in our terms.
Where do my photos go?
Face framing runs on your phone and is never sent anywhere. Progress photos stay on your device (backed up to the cloud only with Roona Plus). A photo you send for an AI reading is processed by our AI provider, then deleted afterwards and never used to train models. More detail in our privacy policy.
Do you sell my data?
No—never. We don't sell your data or use it for ads. We only share it with the services needed to run Roona, listed in our privacy policy.
How do I cancel Roona Plus?
Subscriptions are billed by the app store, so cancel them there:
iPhone/iPad: Settings → your name → Subscriptions → Roona → Cancel.
Android: Google Play → profile → Payments & subscriptions → Subscriptions → Roona → Cancel.
Deleting the app doesn't cancel a subscription.
How do I delete my account?
In the app: Profile → Account → Delete account, or email support@roona.app. It runs on a 30-day grace period (in case it was a mistake), then your journal, photos, and account are permanently removed. See the privacy policy.
How do I get help?
Email support@roona.app any time—we read every message.