The basics
By downloading or using Roona—the app, its AI features, and roona.app (the “Service”)—you agree to these terms and our Privacy Policy. Roona is run by one independent developer, not a company (“we”, “us”). If you don't agree, please don't use the Service.
Who can use Roona
You need to be at least 13 (or older if your country requires). If you're under the age that makes you an adult where you live, use Roona with a parent or guardian's involvement.
Your account
You can sign in with email, Google, or Apple. Keep your login safe—you're responsible for what happens under your account. You can delete it anytime (see the Privacy Policy).
Roona Plus & subscriptions
Roona's journal is free. Roona Plus is an optional auto-renewing subscription (cloud backup plus the AI suite), sold through the App Store or Google Play:
- Payment goes to your app-store account; we never see your card.
- It renews automatically unless you cancel at least 24 hours before the period ends.
- Manage or cancel it in your App Store / Google Play settings—deleting the app doesn't cancel it.
- Refunds are handled by Apple and Google under their policies.
- Prices are shown before you confirm and may change for future periods.
For Apple purchases, Apple's standard EULA also applies unless we show you a different one.
Using Roona fairly
Please don't use Roona to break the law, upload photos of someone without their consent, or try to hack, overload, reverse-engineer, or abuse the Service or its usage limits (including the AI features). Just be reasonable.
Your content
Your routines, notes, and photos are yours—we don't claim ownership. You give us permission to store, back up, and process them only as needed to run the Service for you (like syncing your journal or running a reading you asked for). That permission ends when you delete the content or your account.
AI & your skin
Roona is not a medical device and doesn't give medical advice. AI readings and suggestions are informational and cosmetic only—not a diagnosis.
Readings are estimates from a photo and can be wrong. Always patch-test new products and see a qualified professional for any real skin concern. Skin reacts differently for everyone, so decisions about products and routines are your own—to the fullest extent allowed by law, we're not liable for any reaction or outcome from choices you make using the app.
What we can and can't promise
We want Roona to work well, but it's built by one developer and comes “as is,” without warranties. We can't promise it will be perfect, uninterrupted, or error-free, or that results (including AI outputs) will meet your expectations.
To the fullest extent allowed by law, we're not liable for indirect or consequential damages, and our total liability for anything related to the Service is limited to what you paid us in the last 12 months or USD 50, whichever is greater. Some places don't allow these limits, so parts may not apply to you.
If there's a problem
Most things can be sorted out with a friendly email. Please contact support@roona.app first and give us a chance to make it right before starting any formal action. Any claim related to the Service should be brought within one year, to the extent the law allows.
Changes & contact
We may update these terms. If changes are meaningful, we'll update the date above and, where it matters, note it in the app. Questions? Email support@roona.app.