The basics
Roona (“we”, “us”) is a skincare-journal app for iOS and Android, plus the website at roona.app. It's made and run by one independent developer—not a company—and we're the ones responsible for your data. Questions any time: support@roona.app.
Roona is offline-first: most of what you do lives on your device and works without a connection. Data only leaves your phone for features that need it—signing in, an AI reading, or cloud backup with Roona Plus.
What we collect
- Account — your email and name (or what Google/Apple share when you sign in), plus optional profile details like age or sex if you choose to add them. Passwords are handled by our sign-in provider; we never see them in plain text.
- Your journal — routines, products, check-ins, notes, streaks, and the photos you add.
- Photos — progress photos and any photo you send for an AI skin reading (see below).
- Subscriptions — if you get Roona Plus, we see your subscription status, never your card number (the app store handles payment).
- Usage — basic, pseudonymous analytics (which features get used, app version, device type) so we can improve the app.
- Early-access email — if you ask to be notified at launch, we store just that email address so we can send you one message when Roona is out. We don't add you to a newsletter and we don't share it; email support@roona.app any time to be removed.
- Website visits — we count page views on roona.app ourselves, without cookies and without tracking you across sites. We don't store your IP address or browser string: they're combined with a secret that changes every day and turned into a short code that only tells us "same visitor, same day", and that code is deleted after 120 days. We do keep a count per country — your IP address is matched against a list of address ranges on our own server, so it's never sent anywhere, and only the country is kept. Nothing here is sent to an advertising network.
Your photos & AI readings
Photos of your skin are sensitive, so here's exactly what happens:
- Face framing runs on your device. When you take a photo, on-device face detection just helps you line up the shot. It never creates a faceprint, never identifies you, and is never sent anywhere.
- Progress photos stay on your device. They're only backed up to our cloud if you have Roona Plus with cloud backup turned on.
- AI reading photos. Only when you choose to run a reading, that photo is sent to our AI provider to generate the reading. It's deleted after processing and is never used to train AI models. You can delete any reading and its photo anytime.
AI readings are informational and cosmetic only—not medical advice or a diagnosis.
How we keep it, and keep it safe
We keep your data while your account is active; analytics are kept only in pseudonymous form. Your data is protected with encryption in transit, per-account access rules so no one else can read your journal, hashed passwords, and secure on-device storage for your login. No system is ever 100% secure, but we take it seriously.
Delete your account & data
You can delete your Roona account and data anytime from Profile → Account → Delete account, via our account deletion page (no login needed), or by emailing support@roona.app. Deletion runs on a 30-day grace period in case it was a mistake, then your journal, photos, and account are permanently removed.
Your rights
You can view and edit most of your data right in the app, and request a copy by emailing support@roona.app. If you're in the EU/UK or California, you have some extra rights—like access, deletion, objecting to certain processing, and no “sale” of your data (which we don't do anyway). Just email us and we'll help.
Kids
Roona isn't for children. You need to be at least 13 (or older where your country requires). We don't knowingly collect data from anyone under that age—if you think we have, email support@roona.app and we'll delete it.
Changes & contact
If we make meaningful changes, we'll update the date at the top and, where it matters, let you know in the app. Questions or requests are always welcome at support@roona.app.